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4, 2019, through March of 2020, 911 received more than 6,300 calls from across the territory. 911, the service is equipped to connect callers to interpreters in 200 languages, and to communicate with people who have speech or hearing impairments.įrom 911's launch on Nov. Territorial 911 also uses third-party platforms to help first responders find callers who don't know where they are through location data on the callers' smartphones.Īccording to the 2019-2020 annual report on N.W.T. 911 dispatchers have twice helped deliver a baby over the phone. In what's known as 'pre-arrival care,' 911 dispatchers can walk a caller through administering CPR, or helping someone who's choking. Department of Municipal and Community Affairs, which oversees 911, says everyone should call 911 in the event of an emergency. 911 can provide support on the phone for 3,800 medical issues and another 2,800 fire scenarios, a MACA spokesperson said in an email. The territorial Department of Municipal and Community Affairs (MACA), which oversees 911, suggests there are good reasons for 911 dispatchers to be the point of contact for callers in distress. There, a 911 dispatcher will take a call, ask the caller where they are and whether they need police, fire or ambulance, and then transfer the caller to the appropriate emergency service provider. This is different from how it works elsewhere, like in Yukon. There are times in which 911 will bring the fire hall into the call. Typically, 911 dispatchers relay that information to the city's fire and ambulance dispatchers, then send out the appropriate first responders. 911's standard operating procedure document, obtained by CBC News.Ī call for police is immediately transferred to the RCMP.Ī caller seeking a medical or fire response will be questioned further by the 911 dispatcher: asked what exactly happened and if they have COVID-19 symptoms, according to 911's protocols. When a person calls 911 in Yellowknife, a dispatcher will ask what community they're in, and whether they need a police, fire or medical response. Yellowknife appeals to residents to make sure they need an ambulance when they call for one.should be calling 911 in the event of an emergency. The territory, meanwhile, says 911 dispatchers can provide immediate, over-the-phone care to callers while they wait for first responders to arrive. The city would prefer it if city dispatchers could speak with callers directly, rather than get callers' information from 911. It's unclear which emergency number provides the most efficient response, and there's some dispute over whether 911 or city dispatchers should process calls for EMS and fire services.Ĭity officials say there are ongoing issues with how information is shared between 911 and Yellowknife fire and ambulance dispatchers, creating challenges for emergency services and frustration for callers.

#ITS DISPATCH PLUS#

Nearly two years after the Northwest Territories introduced 911, the City of Yellowknife is still taking emergency calls to its seven-digit fire and medical response numbers (the local prefixes plus 2222), and the city wants to beef up its dispatch services. For more information about their products, please visit: dispatch.If you're experiencing an emergency in Yellowknife, what number should you call?

#ITS DISPATCH SOFTWARE#

Established provider and Industry leader in providing path breaking web based, inexpensive, and easy Trucking Software or Freight Broker Software. Throughout USA and Canada trucking and freight brokerage companies trusts on ITS dispatch for their software needs.

One can get a comprehensive demo, as well as newsletter updates of IFTA Fuel Tax Software by registering at / iftademo.php.Īuthor Info: ITS Dispatch is among one of the leaders in making trucking and freight brokerage softwares for trucking industry. Monthly pricing plans without additional charges for additional trucksįor current ITS Dispatch trucking software users, it's like an add-on, however interested customers who are not using ITS Dispatch yet, can get its standalone version for their purposes. Most cost effective IFTA software in marketĥ. The most important features of Fuel Tax Software being launched by ITS Dispatch are as follows:ģ. To serve this purpose for diverse set of their customers ITS-Dispatch is going to launch its own Fuel Tax Software.

Fuel Tax Software is an essential need of trucking companies, transporters, accountants and truck owners. Newmarket, ON (Jan 23, 2008) – ITS Dispatch, a leader in providing web based application software for Freight Brokers and Trucking Companies announced the possible release of its Fuel Tax Software. 24, 2009 - PRLog - ITS-Dispatch a well known name in trucking and freight brokerage software is going to launch its fuel tax software very soon.

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